ACCESSIBILITY STATEMENT

HIRE TOP-RATED HVAC COMPANY

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Why Us?

Locally Owned & Operated

Pro Certified Technicians

Great Discounts & Savings

Service All Major Brands

Do you have issues with your unit? Don’t wait! – Contact Us Today At (512) 677-4424.

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AC Maintenance

$69.99

Free Service Call With AC/Heating Repairs!

Cannot be combined with any other offers!

$89.99

Accessibility Statement For Grande Air Solutions

This is an accessibility statement from Grande Air Solutions.

Measures To Support Accessibility

Grande Air Solutions takes the following measures to ensure accessibility of www.grandeairsolutions.com:

Include accessibility as part of our mission statement.
Include accessibility throughout our internal policies.
Integrate accessibility into our procurement practices.
Provide continual accessibility training for our staff.
Assign clear accessibility goals and responsibilities.
Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Grande Air Solutions is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Grande Air Solutions. Please let us know if you encounter accessibility barriers on Grande Air Solutions:

Phone: (512) 677-4424
E-mail: [email protected]

We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of Grande Air Solutions relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations And Alternatives

Despite our best efforts to ensure accessibility of Grande Air Solutions, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Grande Air Solutions:

Comments From Users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
Archived Documents: Might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact [email protected] for support.

Assessment approach

Grande Air Solutions assessed the accessibility of Grande Air Solutions by the following approaches:

Self-evaluation

OUR SERVICES

Air Conditioning Heating Indoor Air Quality

FAQ

A list of frequently asked questions that we get from our customers.

How Often Does My Heating System Need To Be Serviced?

It’s recommended that you schedule a maintenance service visit once a year with a licensed HVAC technician. This will prolong the life of your heating system and keep it running safely and efficiently throughout the cold season. A qualified heating technician will thoroughly clean and inspect all of your heater’s components and make any necessary repairs or adjustments. Not only does this ensure that your heater is performing at optimal levels, which helps to save on overall heating costs, but it also allows the technician to address any major problems or safety concerns.

What’s the warranty like on a new HVAC system?

No Repair Cost
10 years Financing
10 years Maintenance
10 years Labor Warranty
5 years Manufacturer Warranty
5 years Extended Warranty

How do I know if I need a new heater or air conditioner?

If your HVAC system requires constant repairs, is 15 years or older, or can’t heat or cool your home properly, we recommend you replace it.

What if I have an HVAC emergency?

No worries, please call our emergency service line at (512) 677-4424 and request a service.

Schedule Service CALL US NOW

    
 
 
         Eddie 
 2023-10-04
 
 
  From the get go, Kassidy was excellent in scheduling options and even managed to snag me an earlier time slot than previous discussed.  She took the time to reach out and confirm.  A major shout out to Jamie and Carlo—talk about pros.  They were excellent on providing education and explaining the why behind my duct issues.  This was the initial inspection and I’ll make sure to leave details once the work is completed.
  
 
        Jose Carlos Rodriguez 
 2023-09-25
 
 
  Awesome
  
 
        Eric Corum 
 2023-09-25
 
 
  Very professional, great communicators, and very thorough.
  
 
        Agustin Hernandez 
 2023-09-21
 
 
  Todo muy profesional desde que hablé para pedir información la Srita que me atendió muy amable y el técnico que vino a mi casa también muy amable y profesional resolvió todas mis dudas 100% recomendable
  
 
        Cindi Taylor 
 2023-09-14
 
 
  What an amazing team of people!  I came home from vacation and my house was hot.  It was hot outside- Austin in the summer hot.  I spoke with Petra and she was able to get a technician out within a couple of hours.  That in itself is quite a feat given it was after 1:30pm.
Jaime  Ortega was dispatched and came to check the system.  This guy has great customer service skills!  He is a is very respectful, polite, communicate well,  explains what is going on and is very thorough.  He was joined by Carlos, who is also very polite, considerate and knowledgeable.  These guys make a really great team.  I was told there were several problems and I explained I had been trying to deal with one side of my house not working properly and the other side never getting cool in the summer and warm in the winter.  My electric bills over the last 2 months were unsustainable.
They went into the attic and traced down all the ductwork, discovered some of it had been installed incorrectly and they formulated a solution.
It was also decided by me to replace the entire AC system.  By the time this was decided, it was well after 6:30pm.  I asked when we would be able to get this to happen and they said - tomorrow!
They showed up on time and regretably I did not get the 3rd team member's name- and he deserves a shout out too.  They worked for more than 8 hours in that horrible heat- got the system installed and everything cleaned up, packed up, and left the space better than they found it.  I really appreciate skilled professionals that respect someone's home and who take the time to talk with me and let me know what is going on, what they are finding and how to take care of my investment.
I have chosen for several years to be part of their maintenance membership plan and I have never been disappointed- even when I have an unexpected event - like a system failure while on vacation.
I have had the privilege of meeting one of the owners, talking with the administrative staff, and 3 technicians that are really awesome people.  These guys care about the quality of work they perform and they work to keep their customers happy.  No wonder they have such great reviews!  I am very happy with the service I received, the way I was treated and the value they bring to their industry.  Keep up the good work!  I will certainly tell everyone I know to call you when they need help.  Perfect name too- GRANDE AIR SOLUTIONS!!!
  
 
        Lourdes Alonso 
 2023-09-09
 
 
  A/C stopped working on a Friday night and Isael came out within the hour and got it working. He was really knowledgeable and showed us other areas to keep an eye on. He stayed long enough to make sure the system was lowering the temperature in the house.
  
 
        Sascha Rips 
 2023-09-09
 
 
  Our A/C went out late in the day on a Friday. Grande Air was able to get us in Friday evening and got our A/C up and running in just a short time. Prices were also very reasonable even though it was a weekend evening. We will definitely use them again for future A/C needs.
  
 
        Kiersten Legge 
 2023-09-07
 
 
  Jaime was AWESOME!!! Professional and let us know each step he was taking in diagnosis and repair. Love Grande!!!!!
  
 
  
  
 
 
   Google rating score: 4.9 of 5, based on 305 reviews

Eddie

2023-10-04

From the get go, Kassidy was excellent in scheduling options and even managed to snag me an earlier time slot than previous discussed. She took the time to reach out and confirm. A major shout out to Jamie and Carlo—talk about pros. They were excellent on providing education and explaining the why behind my duct issues. This was the initial inspection and I’ll make sure to leave details once the work is completed.

Jose Carlos Rodriguez

2023-09-25

Awesome

Eric Corum

Very professional, great communicators, and very thorough.

Agustin Hernandez

2023-09-21

Todo muy profesional desde que hablé para pedir información la Srita que me atendió muy amable y el técnico que vino a mi casa también muy amable y profesional resolvió todas mis dudas 100% recomendable

Cindi Taylor

2023-09-14

What an amazing team of people! I came home from vacation and my house was hot. It was hot outside- Austin in the summer hot. I spoke with Petra and she was able to get a technician out within a couple of hours. That in itself is quite a feat given it was after 1:30pm. Jaime Ortega was dispatched and came to check the system. This guy has great customer service skills! He is a is very respectful, polite, communicate well, explains what is going on and is very thorough. He was joined by Carlos, who is also very polite, considerate and knowledgeable. These guys make a really great team. I was told there were several problems and I explained I had been trying to deal with one side of my house not working properly and the other side never getting cool in the summer and warm in the winter. My electric bills over the last 2 months were unsustainable. They went into the attic and traced down all the ductwork, discovered some of it had been installed incorrectly and they formulated a solution. It was also decided by me to replace the entire AC system. By the time this was decided, it was well after 6:30pm. I asked when we would be able to get this to happen and they said - tomorrow! They showed up on time and regretably I did not get the 3rd team member's name- and he deserves a shout out too. They worked for more than 8 hours in that horrible heat- got the system installed and everything cleaned up, packed up, and left the space better than they found it. I really appreciate skilled professionals that respect someone's home and who take the time to talk with me and let me know what is going on, what they are finding and how to take care of my investment. I have chosen for several years to be part of their maintenance membership plan and I have never been disappointed- even when I have an unexpected event - like a system failure while on vacation. I have had the privilege of meeting one of the owners, talking with the administrative staff, and 3 technicians that are really awesome people. These guys care about the quality of work they perform and they work to keep their customers happy. No wonder they have such great reviews! I am very happy with the service I received, the way I was treated and the value they bring to their industry. Keep up the good work! I will certainly tell everyone I know to call you when they need help. Perfect name too- GRANDE AIR SOLUTIONS!!!

Lourdes Alonso

2023-09-09

A/C stopped working on a Friday night and Isael came out within the hour and got it working. He was really knowledgeable and showed us other areas to keep an eye on. He stayed long enough to make sure the system was lowering the temperature in the house.

Sascha Rips

Our A/C went out late in the day on a Friday. Grande Air was able to get us in Friday evening and got our A/C up and running in just a short time. Prices were also very reasonable even though it was a weekend evening. We will definitely use them again for future A/C needs.

Kiersten Legge

2023-09-07

Jaime was AWESOME!!! Professional and let us know each step he was taking in diagnosis and repair. Love Grande!!!!!

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