A list of frequently asked questions that we get from our customers.
How Often Does My Heating System Need To Be Serviced?
It’s recommended that you schedule a maintenance service visit once a year with a licensed HVAC technician. This will prolong the life of your heating system and keep it running safely and efficiently throughout the cold season. A qualified heating technician will thoroughly clean and inspect all of your heater’s components and make any necessary repairs or adjustments. Not only does this ensure that your heater is performing at optimal levels, which helps to save on overall heating costs, but it also allows the technician to address any major problems or safety concerns.
What’s the warranty like on a new HVAC system?
No Repair Cost 10 years Financing 10 years Maintenance 10 years Labor Warranty 5 years Manufacturer Warranty 5 years Extended Warranty
How do I know if I need a new heater or air conditioner?
If your HVAC system requires constant repairs, is 15 years or older, or can’t heat or cool your home properly, we recommend you replace it.
What if I have an HVAC emergency?
No worries, please call our emergency service line at (512) 677-4424 and request a service.
Excellent company. Does everything the right way and honest. Use them yearly.
Jaime at Grande Air was a pro. The AC check-up was both less costly and way more thorough than the competitions I called. Save yourself some time and book these guys today.
Jaime had the thorough knowledge to explain step by step the issue so we can understand what the problem was. His professionalism and great customer service made us not think twice that we were in good hands. After several quotes and run around with other companies, we are now customers of Grande. Grande has our business and look forward to the next maintenance. Thank you Jaime and Grande!
Jaime was here and was very professional and provides me with great service. He was very informative and very knowledgeable.
They ar awesome always their when I need them.
My husband was very impressed with the service we were given and said the Tech was very knowledgeable and came straight to us first thing in the morning when we called after business hours the night before. Our AC was not blowing cold air and he fixed it easily and told us that our system was still under warranty so all we had to pay for was labor. Now were cool and happy in Texas hot October nights lol
Amilcar AKA Tegou
Carlos was super professional and savvy. Highly recommended.
Google rating score: 4.9 of 5, based on 239 reviews