
Not sure if your situation qualifies as an emergency? Here are situations that warrant an immediate call:
Air Conditioning Emergencies:
Heating Emergencies:
General HVAC Emergencies:
When in doubt, call us. We'll help you assess whether your situation requires emergency service or can wait for a scheduled appointment.
Our emergency technicians arrive with fully stocked trucks, prepared to diagnose and repair most common cooling and heating emergencies:
Air Conditioning Emergency Repairs:
If you need an AC emergency repair, please give us a call right away and schedule a service with one of our expert technician.Â
Heating Emergency Repairs:
System-Wide Emergency Services:
True 24/7 Availability (Mon-Sat) When you call our emergency line, you reach our team—not an answering service. We dispatch technicians around the clock, six days a week, because emergencies don't follow business hours.
Fast Response Times We understand that every minute matters during an HVAC services emergency. Our technicians are strategically located throughout the Greater Austin area to minimize response times.
Fully Stocked Trucks Our service vehicles carry the parts needed for most common repairs. This means we can often complete your repair in a single visit, even in the middle of the night.
Licensed, Experienced Technicians Every technician who responds to your emergency is fully licensed, insured, and experienced. You get the same quality service at 2 AM that you'd receive at 2 PM.
Upfront Emergency Pricing Before any work begins, we provide clear pricing so you can make an informed decision. No surprises, no hidden fees—even for emergency calls.
14+ Years of Emergency Experience Since 2011, Grande Air Solutions has responded to thousands of HVAC emergencies across Central Texas. We've seen it all and fixed it all.
We Arrive Prepared Our technicians don't just show up to look at your system—they arrive ready to fix it. Diagnostic tools, common parts, and the expertise to solve your problem quickly.
Living in Greater Austin means dealing with weather extremes that can turn HVAC problems into emergencies:
Summer Heat Waves When temperatures exceed 100°F for days on end, AC failure becomes a health emergency. Heat exhaustion and heat stroke are real risks, especially for vulnerable populations. Your home can become dangerously hot within hours of losing air conditioning.
Winter Cold Snaps While Central Texas winters are generally mild, we experience hard freezes that can catch homeowners off guard. A heating failure during a freeze puts pipes at risk and makes your home uninhabitable.
Storm Damage Severe thunderstorms, hail, and high winds can damage outdoor AC units, knock out power, and cause surge damage to HVAC electrical components. After major storms, emergency calls spike.
Power Grid Stress During extreme weather, the Texas power grid can become stressed. Power fluctuations and outages can damage HVAC equipment, leading to emergency repair needs when power is restored.
Sudden Temperature Swings Central Texas is known for dramatic temperature changes—sometimes 40°F or more in a single day. These swings stress HVAC systems and can trigger failures at the worst possible times.
If Your AC Fails in Summer:
If Your Heat Fails in Winter:
If You Smell Gas:
If Carbon Monoxide Alarm Sounds:
What are your emergency service hours? We provide 24/7 emergency HVAC service Monday through Saturday. Our technicians are available around the clock during these days to respond to heating and cooling emergencies throughout Greater Austin.
How quickly can you get to my home? Response times vary based on location, current call volume, and time of day. We prioritize true emergencies and dispatch technicians as quickly as possible. When you call, we'll give you an estimated arrival time based on current conditions.
Is there an extra charge for emergency service? Emergency and after-hours calls may include additional fees compared to standard business hours appointments. However, we always provide upfront pricing before beginning any work—you'll know exactly what to expect with no surprises.
What if you can't fix it the same night? If we can't complete the repair due to parts availability, we'll do everything possible to provide a temporary solution to restore basic comfort. We'll then prioritize obtaining parts and scheduling the completion as quickly as possible.
Should I try to fix it myself before calling? We recommend simple checks only: verify thermostat settings and batteries, check your breaker panel, and ensure vents aren't blocked. Beyond these basics, attempting DIY repairs can void warranties, cause additional damage, or create safety hazards.
Do you provide emergency service for all HVAC brands? Yes. Our technicians are trained to diagnose and repair all major HVAC brands. We carry common parts for most manufacturers on our trucks for faster repairs.
What if I need a whole new system? If your system can't be repaired, we can provide emergency replacement options. We maintain relationships with suppliers for expedited equipment delivery and can often install replacement systems within 24-48 hours for emergency situations.
Do you offer emergency service on Sundays? Our emergency service is available Monday through Saturday. For Sunday emergencies, we recommend calling our line to leave a message, and we'll contact you first thing Monday morning. For life-threatening situations, please call 911.
While we're always here for emergencies, prevention is better than repair:
Schedule Regular Maintenance Annual tune-ups catch small problems before they become emergency failures. Our maintenance plans include priority emergency scheduling if problems do occur.
Change Filters Regularly Dirty filters strain your system and can cause overheating, frozen coils, and premature component failure. Check filters monthly and replace as needed.
Listen for Warning Signs Unusual noises, strange smells, inconsistent temperatures, and increasing energy bills often precede failures. Address these issues promptly before they become emergencies.
Keep Outdoor Units Clear Maintain clearance around your outdoor AC unit. Remove debris, trim vegetation, and ensure proper airflow to prevent overheating and strain.
Know Your System's Age Systems over 10-15 years old are more prone to emergency failures. If your system is aging, consider proactive replacement before it fails at the worst time.
Have a Backup Plan Know where family members can go if your home becomes uninhabitable due to HVAC failure. This is especially important for households with vulnerable members.