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Austin Heating And Air

Heat Pump Service

Expert heat pump repair, installation, and maintenance for homes throughout the Austin metro area. Year-round heating and cooling in one efficient system. Licensed technicians available 24/7.

Trusted HVAC Experts With 20K+ Jobs Completed

Licenced TACLB37599E
Certified Technicians
Proudly Serving Since 2011
24/7 Emergency Service
Upfront & Honest Pricing
Top-rated With 500+ Reviews
Standard Warranties

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Heat Pump Service in Greater Austin, TX

HVAC Services In Austin

Grande Air Solutions provides comprehensive heat pump service for homeowners throughout the Greater Austin area. Since 2011, our licensed HVAC technicians have repaired, installed, and maintained heat pumps across Central Texas, delivering reliable year-round comfort with one efficient system. Founded by Isael Garcia, our company brings over 14 years of heat pump expertise to every service call.

Heat pumps provide both heating and cooling, making them ideal for the Texas climate. Whether you need heat pump repair when your system stops working, professional maintenance to keep it running efficiently, or a new heat pump installation, our experienced technicians respond quickly throughout the Austin metro area. Our heating services handle all major heat pump brands, including traditional air-source heat pumps and dual-fuel systems with transparent pricing and expert heating installation.

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HEAT PUMP SERVICES WE PROVIDE

Heat Pump Repair

Fast, reliable heat pump repair for all problems including no heating, no cooling, reversing valve failures, defrost issues, and more. Our technicians diagnose and repair heat pump problems and furnace repairs quickly with same-day service available.

Common Heat Pump Repairs:

  • Reversing valve failures
  • Defrost cycle problems
  • Refrigerant leaks
  • Compressor issues
  • Thermostat malfunctions
  • Auxiliary heat problems
  • Fan motor failures
  • Control board repairs

Heat Pump Installation

Professional heat pump installation for new construction and system replacements. We install energy-efficient heat pumps with proper sizing, expert installation, and complete warranties throughout the Greater Austin area.

Installation Benefits:

  • Year-round heating and cooling
  • Energy-efficient operation
  • Lower utility bills
  • Environmentally friendly
  • Proper system sizing
  • Professional installation
  • Manufacturer warranties
  • Free installation estimates

Heat Pump Maintenance

Preventive heat pump maintenance keeps your system running efficiently for both heating and cooling seasons. Our comprehensive tune-ups extend equipment life and prevent breakdowns.

Maintenance Includes:

  • Complete system inspection
  • Refrigerant level check
  • Electrical connection testing
  • Reversing valve testing
  • Defrost cycle verification
  • Air filter replacement
  • Coil cleaning
  • Performance testing

Dual-Fuel System Service

Dual-fuel systems combine heat pumps with backup furnaces for optimal efficiency and reliability. We service, repair, and install dual-fuel heating systems throughout Central Texas.

HOW HEAT PUMPS WORK

Heat pumps transfer heat rather than generating it, making them highly efficient for both heating and cooling. In summer, heat pumps work like air conditioners, removing heat from your home. In winter, they reverse the process, extracting heat from outdoor air and moving it inside.

Heat Pump Advantages:

  • One system for heating and cooling
  • Energy-efficient operation
  • Lower operating costs
  • Environmentally friendly technology
  • Effective in mild winter climates
  • Dehumidification in summer
  • Consistent temperature control

Ideal for Texas Climate: Heat pumps excel in Texas where winters are mild and air conditioning demands are high. They provide efficient heating without the high operating costs of electric resistance heating while delivering excellent cooling performance during hot summers.

COMMON HEAT PUMP PROBLEMS WE FIX

Heat Pump Not Heating

When your heat pump runs but doesn't heat your home, you may have reversing valve problems, refrigerant leaks, defrost cycle issues, or auxiliary heat failures requiring professional repair.

Common Causes:

  • Failed reversing valve
  • Low refrigerant from leaks
  • Defrost control issues
  • Auxiliary heat problems
  • Thermostat malfunctions
  • Outdoor unit frozen

Heat Pump Not Cooling

If your heat pump won't cool during summer, you likely have refrigerant leaks, reversing valve issues, or compressor problems preventing proper air conditioning operation.

Common Causes:

  • Refrigerant leaks
  • Stuck reversing valve
  • Compressor failure
  • Dirty coils
  • Airflow restrictions
  • Electrical problems

Heat Pump Short Cycling

Frequent on-off cycling prevents proper heating or cooling and wastes energy. Short cycling indicates control problems, refrigerant issues, or thermostat malfunctions.

Common Causes:

  • Thermostat location problems
  • Refrigerant overcharge or undercharge
  • Oversized system
  • Dirty air filters
  • Control board failures
  • Defrost cycle issues

Heat Pump Freezing Up

Ice formation on your outdoor unit during heating mode or indoor coil during cooling mode indicates problems requiring immediate professional repair.

Common Causes:

  • Defrost cycle failure
  • Low refrigerant charge
  • Dirty coils or filters
  • Blower motor problems
  • Refrigerant restriction
  • Control malfunctions

Auxiliary Heat Running Constantly

If your auxiliary or emergency heat runs all the time, your heat pump isn't working properly, and you're wasting energy with expensive electric resistance heating.

Common Causes:

  • Heat pump compressor failure
  • Low refrigerant charge
  • Reversing valve stuck
  • Thermostat set incorrectly
  • Outdoor temperature sensor failure
  • Defrost control problems

HEAT PUMP VS. TRADITIONAL HVAC

Heat Pump Benefits:

  • ✓ One system for heating and cooling
  • ✓ Lower energy costs than electric heat
  • ✓ More efficient than separate systems
  • ✓ Environmentally friendly operation
  • ✓ Consistent temperature control
  • ✓ Effective dehumidification
  • ✓ Ideal for Texas climate

Traditional System Benefits:

  • ✓ Gas furnace provides powerful heat
  • ✓ Familiar technology
  • ✓ Lower initial installation cost
  • ✓ Effective in extreme cold climates

Best Choice for Texas: Heat pumps are excellent for Texas homes where winters are mild and cooling demands are high. They provide efficient year-round comfort with lower operating costs than traditional electric heating. For maximum efficiency and reliability, dual-fuel systems combine heat pumps with gas furnace backup.

OUR HEAT PUMP SERVICE PROCESS

Step 1: Contact & Scheduling

Call (512) 677-4424, schedule online, or text us about your heat pump issue. We gather information and schedule a convenient appointment. Emergency heat pump service available 24/7 Monday-Saturday.

Step 2: Comprehensive Diagnosis

Our licensed technician inspects your heat pump system, tests all components including reversing valve and defrost controls, and diagnoses the exact problem accurately.

Step 3: Upfront Pricing

Before starting repairs, we explain the problem clearly and provide transparent, upfront pricing. You know exactly what needs fixing and what you'll pay before we proceed.

Step 4: Expert Heat Pump Repair

Once approved, our technician completes the repair efficiently using quality parts and proper techniques. We carry common heat pump parts for same-day repairs in most cases.

Step 5: Complete System Testing

After repairs, we thoroughly test your heat pump in both heating and cooling modes, verify reversing valve operation, test defrost cycle, and ensure optimal performance.

Step 6: Satisfaction Guarantee

All heat pump repairs include our satisfaction guarantee and warranty on parts and labor. We're not satisfied until your home is comfortable year-round.

WHY CHOOSE GRANDE AIR SOLUTIONS FOR HEAT PUMP SERVICE

Over 14 Years of Heat Pump Expertise

Since our founding by Isael Garcia in 2011, we've serviced thousands of heat pumps throughout the Greater Austin area. Our experience with heat pump technology ensures accurate diagnosis and reliable repairs.


Licensed Heat Pump Technicians

All our HVAC technicians are licensed by the State of Texas, fully insured, and trained on heat pump systems from all major manufacturers. We understand heat pump operation and repair.


Same-Day Heat Pump Service Available

Most heat pump repairs are completed the same day you call. Our technicians carry common heat pump parts in fully stocked service vehicles for immediate repairs.


24/7 Emergency Service (Mon-Sat)

Heat pump emergencies during extreme temperatures can't wait. We provide round-the-clock emergency heat pump service Monday through Saturday throughout the Greater Austin area.


All Heat Pump Brands Serviced

We service all major heat pump brands including Carrier, Trane, Lennox, Goodman, Rheem, Bryant, American Standard, York, Amana, and more—including dual-fuel systems.


Transparent, Upfront Pricing

We provide clear pricing before starting heat pump repairs. Our estimates are detailed and transparent with no hidden fees or surprise charges.

Serving all of Travis and Williamson counties. Call (512) 677-4424 for heat pump service.

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Offered Services

FREQUENTLY ASKED QUESTIONS

What is a heat pump and how does it work?

A heat pump is a highly efficient system that provides both heating and cooling by transferring heat rather than generating it. In summer, it removes heat from your home like an air conditioner. In winter, it extracts heat from outdoor air and moves it inside. Heat pumps are ideal for Texas climate where winters are mild.

How long do heat pumps last?

Heat pumps typically last 15-20 years with proper maintenance. Regular professional service extends heat pump life significantly. Annual maintenance is especially important for heat pumps since they operate year-round for both heating and cooling.

Are heat pumps efficient in Texas?

Yes, heat pumps are very efficient in Texas climate. They excel where winters are mild and cooling demands are high—exactly our climate. Heat pumps provide efficient heating without the high costs of electric resistance heating while delivering excellent cooling performance during hot Texas summers.

Why is my heat pump not heating?

Common causes of heat pumps not heating include failed reversing valves, low refrigerant from leaks, defrost cycle problems, auxiliary heat failures, or thermostat issues. If your heat pump runs but doesn't heat, it requires professional diagnosis and repair. Call us for same-day heat pump service.

What is auxiliary heat on a heat pump?

Auxiliary heat is backup electric resistance heating that activates when outdoor temperatures drop too low for efficient heat pump operation or when your heat pump can't keep up with heating demand. It's normal for auxiliary heat to run occasionally, but if it runs constantly, your heat pump has a problem requiring repair.

Do you offer emergency heat pump repair?

Yes, we provide 24/7 emergency heat pump repair service Monday through Saturday throughout the Greater Austin area. If your heat pump fails during extreme temperatures, call (512) 677-4424 anytime for rapid response emergency service. We are closed on Sundays.

Should I repair or replace my heat pump?

Consider heat pump replacement if your system is over 12-15 years old, requires frequent repairs, has declining efficiency, or experiences major component failures like compressor or reversing valve issues. Our technicians provide honest recommendations based on your heat pump's condition, age, and your comfort needs.

How often should I service my heat pump?

Heat pumps need professional maintenance twice per year—once before cooling season and once before heating season. Because heat pumps operate year-round, regular maintenance is critical for efficiency, reliability, and long equipment life. Our maintenance plans make bi-annual service easy and affordable.

RELATED SERVICES

Furnace Repair

Need backup heating for your heat pump? We service and repair furnaces for dual-fuel systems throughout the Greater Austin area. Learn More About Furnace Repair →

Heating Installation

Ready for a new heat pump or dual-fuel system? We install energy-efficient heating systems with proper sizing and professional installation. Learn More About Heating Installation →

HVAC Maintenance

Protect your system with regular maintenance. Our maintenance plans keep your system running efficiently for both heating and cooling. Learn More About Heating Services →

AC Services

Heat pumps provide cooling too. If you need air conditioning service, we handle all aspects of cooling system repair and maintenance. Learn More About AC Services →

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Eddie
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From the get go, Kassidy was excellent in scheduling options and even managed to snag me an earlier time slot than previous discussed. She took the time to reach out and confirm. A major shout out to Jamie and Carlo—talk about pros. They were excellent on providing education and explaining the why behind my duct issues. This was the initial inspection and I’ll make sure to leave details once the work is completed.
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Jose Carlos Rodriguez
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Awesome
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Eric Corum
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Very professional, great communicators, and very thorough.
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Agustin Hernandez
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Todo muy profesional desde que hablé para pedir información la Srita que me atendió muy amable y el técnico que vino a mi casa también muy amable y profesional resolvió todas mis dudas 100% recomendable
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Cindi Taylor
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What an amazing team of people! I came home from vacation and my house was hot. It was hot outside- Austin in the summer hot. I spoke with Petra and she was able to get a technician out within a couple of hours. That in itself is quite a feat given it was after 1:30pm. Jaime Ortega was dispatched and came to check the system. This guy has great customer service skills! He is a is very respectful, polite, communicate well, explains what is going on and is very thorough. He was joined by Carlos, who is also very polite, considerate and knowledgeable. These guys make a really great team. I was told there were several problems and I explained I had been trying to deal with one side of my house not working properly and the other side never getting cool in the summer and warm in the winter. My electric bills over the last 2 months were unsustainable. They went into the attic and traced down all the ductwork, discovered some of it had been installed incorrectly and they formulated a solution. It was also decided by me to replace the entire AC system. By the time this was decided, it was well after 6:30pm. I asked when we would be able to get this to happen and they said - tomorrow! They showed up on time and regretably I did not get the 3rd team member's name- and he deserves a shout out too. They worked for more than 8 hours in that horrible heat- got the system installed and everything cleaned up, packed up, and left the space better than they found it. I really appreciate skilled professionals that respect someone's home and who take the time to talk with me and let me know what is going on, what they are finding and how to take care of my investment. I have chosen for several years to be part of their maintenance membership plan and I have never been disappointed- even when I have an unexpected event - like a system failure while on vacation. I have had the privilege of meeting one of the owners, talking with the administrative staff, and 3 technicians that are really awesome people. These guys care about the quality of work they perform and they work to keep their customers happy. No wonder they have such great reviews! I am very happy with the service I received, the way I was treated and the value they bring to their industry. Keep up the good work! I will certainly tell everyone I know to call you when they need help. Perfect name too- GRANDE AIR SOLUTIONS!!!
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Lourdes Alonso
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A/C stopped working on a Friday night and Isael came out within the hour and got it working. He was really knowledgeable and showed us other areas to keep an eye on. He stayed long enough to make sure the system was lowering the temperature in the house.
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Sascha Rips
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Our A/C went out late in the day on a Friday. Grande Air was able to get us in Friday evening and got our A/C up and running in just a short time. Prices were also very reasonable even though it was a weekend evening. We will definitely use them again for future A/C needs.
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Kiersten Legge
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Jaime was AWESOME!!! Professional and let us know each step he was taking in diagnosis and repair. Love Grande!!!!!
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